Frequently Asked Questions
How Can We Help?
Do I need to set up an account to place an order?
No, you can shop at NAILABEAUTY without creating an account. When you have added your chosen product and are ready to place your order, select 'continue as guest'.
The item I want is out of stock. When will it be available?
We cannot predict when we will receive more stock, but if you would like to contact us we will be able to provide you with more information.
Which payment methods do you accept?
We accept all major credit and debit cards and PayPal.
Nailash care advice?
1. Store your Nailash in the box they arrived in to keep them clean, dry and protected.
2. To clean off any build-up, gently brush your lashes with a clean spoolie (mascara wand).
With tweezers carefully remove any leftover glue on the lash band. Never get your lashes wet as this will ruin them.
3. Nailash are reusable around 20-30 times if looked after.
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TIP: In order to maintain the original style of your Nailash even further, apply mascara to your natural lashes first, allow it to dry, then apply your Nailash.
What should I do if I have a complaint?
Please visit the Contact Us page if you have a complaint or send us an email.
When will I receive my order?
Please allow up to 3 working days from placing your order.
Have a specific question you want answered? Drop us a line and our team of qualified professionals will be happy to assist you.